Mainstay DRP Careers

Ready to make a difference? Join our Mainstay Family!

Here at Mainstay DRP, we really care about what we do – opening doors for adults with learning disabilities, and supporting them to achieve independence. Our wonderful staff are the backbone to our success.

We look for truly caring people who are passionate about developing a career supporting adults with learning disabilities in all aspects of their lives. If you’re the kind of person who rises to challenges, thrives in a people-focussed environment, and has genuine compassion and resilience, then Mainstay DRP could be the place for you.

Some experience in any kind of caring role is desired, but is not always essential – some of our best people have had previous careers in areas like trades, retail, and manufacturing. What really sets them apart is their willingness to make a difference to people’s lives.

And there’s no doubt that working with our incredible clients is life changing for our staff too.

As well as working every day in a fulfilling career, we also offer –

  • Comprehensive training aligned to NISCC
  • Support to gain market-leading qualifications
  • Mentoring and on the job training from our experienced staff
  • Health Cash Plan
  • Employee Assistance Programme
  • Pension
  • Free parking on all of our sites

We now require a Maintenance Officer to join our team, to ensure the highest quality of building maintenance for our clients and staff across our locations. You’ll take direction from the maintenance administrator to complete tasks as required, but will also be proactive in assessing the maintenance needs of our locations.

We will consider part time (at least 25 hours) or Full Time hours for this position. Hours will be worked Monday – Friday, with flexibility required depending on the maintenance needs of the organisation

Some Specific responsibilities –

  • Conduct maintenance repairs as required such as DIY, basic electrical, basic joinery, small paint repairs in a timely manner
  • Basic ground maintenance such as ensuring driveways and grounds are kept free from debris and leaves, power hosing, salted in winter
  • Removals such as furniture and equipment moves between houses
  • Assisting in the organisation of planned maintenance programmes on an annual basis
  • Ensure that work is carried out in accordance with the requirements of this legislation and the organisations Health and Safety Policy and Procedures.
  • Conducting all activities in a manner which is safe to yourself and others.
  • Provide all relevant information to the Finance and Estates Department to facilitate the preparation of provider visit reports for each location
  • Communicate in a positive, customer-focussed way with staff in each location, maintaining confidentiality of sensitive information
  • Work as a team player with our whole staff team, to always have the needs of our clients at the heart of what you do


Essential Criteria

  • CRS card or 3+ years relevant experience
  • Good understanding of building maintenance, and possesses a range of basic maintenance skills
  • Able organise and prioritise own work
  • Able to work to deadlines
  • Able to maintain confidentiality and discretion
  • Enthusiastic, with a flexible approach to working and adaptable to change
  • Strong communication skills, able to liaise with our staff to fulfil the needs of the service and has a strong sense of customer service
  • Willingness to train and develop within the job role
  • Required to undergo a Basic Access NI check
  • Possess a full valid driving licence and access to a van/ larger car for work purposes. Mainstay DRP will provide support with vehicle insurance and mileage

Rate of pay – £10.50 per hour

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40 hours per week

As a registered manager of this 24/7 supported housing service, you will be responsible for the operational day-to-day management of the service ensuring Mainstay DRP’s compliance with relevant legislation. Working in partnership with colleagues in the senior management team, you will ensure the provision of high quality services enabling individual needs and organisational priorities to be met in accordance with available resources.

As our service operates on a 24/7 basis, this role involves participating in an on-call rota.

Key Responsibilities:


  • To undertake review, planning, design and development such that the overall direction of the service remains relevant to the needs of service users (and potential service users) and responsive to the views of all interested parties, seeking approval of the Committee for significant changes.

Service Delivery:

  • Ensure the delivery of high quality person-centred care services on a day-to-day basis, that promote independence, choice and dignity to empower service users to live as independently as possible
  • Be responsible for overseeing the welfare and development of all service users.
  • Ensure that individual programmes and plans are prepared and implemented for each service users.
    Ensure that a full programme of occupational, recreational, and social care activities is available for each service users to meet individual needs.
  • Liaise as appropriate, with service users’ families, friends and advocates to ensure the wellbeing of each service users.
  • Establish effective systems for liaising with relevant local authorities, health, i.e. GPs, Psychiatrist, Psychologist, Behaviour Team, etc. as appropriate.
  • Ensure that the Service achieves all care and recording standards as identified by the Supporting People Team.
  • Co-operate fully with internal and external monitoring inspections and visits.
  • Ensure adherence to organisational policy by the production of guidelines in designated policy areas (e.g. Health and Safety, Protection of Vulnerable Adults, Complaints).
  • Ensure staff understanding and application of policy and ensure that training/advice is provided to enable effective policy implementation.
  • Ensure that decisions or judgements, in exceptional or high risk situations not accommodated by guidelines or prescribed policy, are made in collaboration with the CEO and other managers so that risk management is shared and objective scrutiny made possible.

Quality Assurance:

  • Establish and agree  service standards, derived from aims and objectives or contractual agreements.
  • Propose and agree operational targets. These should include the number of service users and extent of service offered; all targets should be monitored.
  • Ensure responsiveness to service users and their parents/carers by establishing relevant mechanisms for involvement (e.g. Parent Committees/Quality Action Groups), the implementation of a complaints policy, and the commission of consumer studies or satisfaction surveys.
  • Monitor and maintain agreed standards by selective sampling of practice, engaging in direct practice as necessary and ensuring adherence to legislation.
  • Promote accountability to service users and funding partners by the production of regular reports, an annual report, and participation in advisory and focus groups.
  • Provide advance relevant information for a quarterly meeting with to review performance in relation to Key Result Areas.

Resource Management:

  • Prepare and agree a detailed annual budget.
  • Manage and monitor resources and expenditure within agreed limits, including a quarterly review
  • Promote and ensure a sound and safe working environment

Staff Effectiveness:

  • Participate in the recruitment of staff, ensure supervisions and annual appraisals are provided to each staff mamber, which incorporates both a review and plan to meet training and development needs.
  • Promote the development of effective teamwork within each service by establishing good communication systems, including regular team meetings.
  • Manage staff issues and processes effectively

Promotion of Service Profile and Public Awareness:

  • Promote good public relations in the locality.
  • Produce clear, accessible information for service users and other interested parties.
  • Give public talks or presentations to enhance awareness of the organisation’s activities and support staff in making presentations.

Policy and Practice Development:

  • Contribute to workshops/seminars/conferences to disseminate learning from practice and thus enhance Mainstay DRP’s contribution to practice and policy developments.
  • Propose and respond to opportunities for critical appraisal of the Service’s practice.
  • Ensure that training and advice is provided to enable effective policy.


Essential Criteria:

  • 2 years’ experience in a management position within a social care setting.
  • QCF (NVQ) Level 5 in Care (Adults)
  • Experience of working with adults who have a learning disability.
  • Experience of working within a Supported Housing Environment
  • Strong leadership and management skills
  • Excellent interpersonal and communication skills, both verbal and written
  • Positive, proactive and resilient approach to lead this busy service
  • Able and confident to lead, motivate and inspire a team
  • Ability to work under pressure
  • Strong team worker
  • Full Clean Driving License with access to a car
  • Excellent IT and report writing skills

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37.5 hours per week

Salary is £22,000-25,000 per annum.

Mainstay DRP require a permanent, full time Finance Officer.

As part of a small, but busy team, this role is crucial to the running of the organization. Reporting to the Finance Manager, this is a varied of the role, to ensure efficient, effective and robust finance procedures are implemented and maintained, and with particular responsibility for fully managing the monthly payroll for all staff.

Key Responsibilities

  • Full end to end processing of monthly payroll for staff on Sage Payroll
  • Sage Accounts Processing – creditor and debtor invoices and journals, supplier statements, credit control
  • Implementation, administration and auditing of Petty Cash system
  • Implementation and administration of service users’ finance procedures and arrangements across all services
  • Work with the Finance Manager in developing and implementing corrective and preventative measures where necessary, and facilitating financial process training to all staff
  • Other Finance Administration duties as required such as financial analysis and reporting


  • A relevant Accounting Technician, Payroll or Finance qualification
  • 2 years+ experience working in a similar role to include Sage Payroll and Accounts
  • Highly organized
  • Strong attention to detail and accuracy
  • Ability to work in a confidential and professional manner
  • Strong IT skills, particularly in Microsoft packages & Sage or similar
  • Ability to work in a busy environment, be proactive, and use your own initiative
  • Excellent communication skills, both written and verbal
  • Strong team work ethos to work as part of a small, busy office team
  • Excellent problem solver, with proven ability to make improvements and efficiencies
  • Full Clean Driving licence and access to a vehicle to enable movement around our sites, and for offsite appointments related to role

Closing date: Thursday 30th September

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40 hours per week

Our Support Workers are experienced in providing the best quality of support for tenants with complex learning disabilities and autism, as well as leading teams on each shift. You’ll have some previous experience in a similar role.

Essential Criteria

  • NVQ/QCF Level 2 in Social Care (Adults) or an equivalent qualification, PLUS at least one year’s experience of working with people who have a learning disability OR
  • Relevant training such as NISCC Induction PLUS two years’ experience of working with people who have a learning disability and autism
  • Experience of administering medication
  • Administration and recording skills
  • Excellent interpersonal and communication skills
  • Able and confident to lead, motivate and organise a shift team
  • Positive attitude
  • Ability to work under pressure
  • A strong teamworker
  • Able to support service users to develop life skills, such as cooking
  • Full Driving Licence acceptable to the organisation’s insurers

Desirable Criteria

  • Completed NVQ/QCF Level 3 in Social Care (Adults)
  • 1 year’s experience of working in a Supported Housing environment

This position involves working at night, including sleep-in and waking night duty, as part of the rota.

Rate of pay is £10.69 per hour. In addition, we also offer a very competitive rate of £70 per night for every sleep-in shift worked.

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30/ 40 hours per week contracts available

While some experience or knowledge of working in a caring role is desired, what’s most important to us for this role is a genuine passion for caring for adults with a learning disability, and a willingness to develop a career in this rewarding field, where you’ll really get the opportunity to make a difference. Full training is provided.

Working hours for these posts include irregular hours such as daytime, evenings, weekends, split shifts on a rota basis, as well as some waking night duty to meet the needs of the tenants.

Essential Criteria:

  • Excellent interpersonal and communication skills
  • Strong team player
  • Motivated to work in a challenging but extremely fulfilling care environment
  • A good standard of education, with good numeracy and literacy skills
  • Full Driving Licence acceptable to the organisation’s insurers

Desirable Criteria

  • A relevant qualification such as QFC/NVQ 2 in Social Care (Adults)

Rate of Pay: £9.11 per hour £9.31 per hour (driver, after completing driving training)

This position involves some working at night, including sleep-in and waking night duty, as part of the rota.

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“I changed my career from working in a trade to working with Mainstay DRP. I worked my way up and now I’m a Senior Support Worker in our Supported Housing Service. It’s very different to what I used to do, but I love it! Our service users are fantastic, and I’ve been fully supported with great training and qualifications.”

Mark, Senior Support Worker, Ardcora Supported Housing

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