Mainstay DRP Careers

Ready to make a difference? Join our Mainstay Family!

Here at Mainstay DRP, we really care about what we do – opening doors for adults with learning disabilities, and supporting them to achieve independence. Our wonderful staff are the backbone to our success.

We look for truly caring people who are passionate about developing a career supporting adults with learning disabilities in all aspects of their lives. If you’re the kind of person who rises to challenges, thrives in a people-focussed environment, and has genuine compassion and resilience, then Mainstay DRP could be the place for you.

Some experience in any kind of caring role is desired, but is not always essential – some of our best people have had previous careers in areas like trades, retail, and manufacturing. What really sets them apart is their willingness to make a difference to people’s lives.

And there’s no doubt that working with our incredible clients is life changing for our staff too.

As well as working every day in a fulfilling career, we also offer –

  • Comprehensive training aligned to NISCC
  • Support to gain market-leading qualifications
  • Mentoring and on the job training from our experienced staff
  • Health Cash Plan
  • Employee Assistance Programme
  • Pension
  • Free parking on all of our sites

Job Purpose

Working in our Central Office as part of our small office team, you’ll be responsible for a range of administrative work, with particular responsibility for maintenance and health and safety administration, post, banking and reception duties.  You’ll also be responsible for allocating and coordinating maintenance, repairs and health and safety work to the Maintenance Officer and external contractors.


Main Responsibilities:

Maintenance and health and safety Administration

  • Coordinate tasks to the maintenance officer and any other external contractor as required, such as repairs, DIY, scheduled painting, groundwork etc.
  • Be the first point of contact for staff to report maintenance issues and action accordingly
  • Liaise with health and safety external providers to ensure health and safety checks are complete within the agreed timeframes for all of our sites – e.g. fire checks, risk assessments, PAT testing
  • Manage the Maintenance Database, ensuring that maintenance issues are reported correctly, and are dealt with within agreed timeframe and to the required standard.
  • Escalate issues appropriately to finance manager
  • Liaise with managers and other staff members to provide updates on maintenance work to be done
  • Follow up with external contractors to ensure work is completed within timescale



  • Provide a professional, responsive reception cover on a rota basis with another administrator
  • Answer telephone professionally, dealing with queries and transferring to the appropriate people quickly and efficiently.
  • Be a point of contact for visitors, staff and committee members, directing them to their place of meeting and providing refreshments


Incoming and Outgoing Mail

  • Process incoming mail and distribute appropriately.
  • Frank and record outgoing mail, ensuring it is posted daily in a timely manner


General Administration

  • Assist with general and finance administration as required, including filing and archiving documents, filing invoices, receipts, tracking and banking, making bank lodgments and collecting petty cash
  • Ensure staff and client mileage claims are received on time and are recorded appropriately and accurately in the central records
  • Ensure stationary and office equipment are stocked effectively and liaise with suppliers in ordering of same
  • Assisting with banking duties



  • Carry out housekeeping duties with other team members including hygiene in the kitchen, emptying bins, dishwasher and tidying after meetings or training
  • Adhere to covid-19 guidelines at all times, including temperature taking of visitors at reception, and taking part in our staff’s weekly PCR testing
  • Ensure the meeting room is prepared for meetings


Additional Responsibilities

  • Maintain a friendly, sympathetic, informative and professional relationship with colleagues, service users and committee members.
  • Ensure that conduct within and outside the project does not conflict with professional expectations of the Mainstay DRP
  • Carry out any other duties as are within the scope, spirit and purpose of the job as requested by the Chief Executive or designated other higher authority


Essential Requirements

  • Previous experience in an office/ administrator role
  • Good standard of education with strong competency in English and Maths
  • Excellent interpersonal and communication skills, both verbal and written
  • Strong team work ethos to work as part of a small, busy office team
  • Excellent attention to detail and accuracy
  • Able to work in a confidential and professional manner
  • Strong IT skills in all Microsoft packages, particularly Excel and Word
  • Able to use own initiative, manage own workload proactively
  • Full Clean Driving licence and access to a vehicle to enable movement around our sites, and for offsite appointments related to role


Desirable Requirements

  • Experience working in a maintenance administrator position or handling maintenance-related queries and workload

This is a fixed term position of 9-12 months to cover maternity leave.

Salary – £19,000 – 22,000 depending on experience

Closing date – 14th January 2022

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40 hours per week

Our Support Workers are experienced in providing the best quality of support for tenants with complex learning disabilities and autism, as well as leading teams on each shift. You’ll have some previous experience in a similar role.

Essential Criteria

  • NVQ/QCF Level 2 in Social Care (Adults) or an equivalent qualification, PLUS at least one year’s experience of working with people who have a learning disability OR
  • Relevant training such as NISCC Induction PLUS two years’ experience of working with people who have a learning disability and autism
  • Experience of administering medication
  • Administration and recording skills
  • Excellent interpersonal and communication skills
  • Able and confident to lead, motivate and organise a shift team
  • Positive attitude
  • Ability to work under pressure
  • A strong teamworker
  • Able to support service users to develop life skills, such as cooking
  • Full Driving Licence acceptable to the organisation’s insurers

Desirable Criteria

  • Completed NVQ/QCF Level 3 in Social Care (Adults)
  • 1 year’s experience of working in a Supported Housing environment

This position involves working at night, including sleep-in and waking night duty, as part of the rota.

Rate of pay is £10.69 per hour. In addition, we also offer a very competitive rate of £70 per night for every sleep-in shift worked.

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30/ 40 hours per week contracts available

While some experience or knowledge of working in a caring role is desired, what’s most important to us for this role is a genuine passion for caring for adults with a learning disability, and a willingness to develop a career in this rewarding field, where you’ll really get the opportunity to make a difference. Full training is provided.

Working hours for these posts include irregular hours such as daytime, evenings, weekends, split shifts on a rota basis, as well as some waking night duty to meet the needs of the tenants.

Essential Criteria:

  • Excellent interpersonal and communication skills
  • Strong team player
  • Motivated to work in a challenging but extremely fulfilling care environment
  • A good standard of education, with good numeracy and literacy skills
  • Full Driving Licence acceptable to the organisation’s insurers

Desirable Criteria

  • A relevant qualification such as QFC/NVQ 2 in Social Care (Adults)

Rate of Pay: £9.11 per hour £9.31 per hour (driver, after completing driving training)

This position involves some working at night, including sleep-in and waking night duty, as part of the rota.

Apply Now

“I changed my career from working in a trade to working with Mainstay DRP. I worked my way up and now I’m a Senior Support Worker in our Supported Housing Service. It’s very different to what I used to do, but I love it! Our service users are fantastic, and I’ve been fully supported with great training and qualifications.”

Mark, Senior Support Worker, Ardcora Supported Housing

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