Job Role: Senior Support Worker
Accountable to: Service Manager
Hours of work: 40 hours per week
Salary: £14.23 per hour
Job Purpose:
To practice lead and manage staff to provide a high quality Supported Housing Service.
Core Duties:
1. To effectively manage and lead staff in accordance with organisational legal and ISO Standards, supporting people and domiciliary standards and procedures to deliver a high quality service.
2. To take responsibility for the management of the service while on duty.
3. To work as a member of the services staff team ensuring all tenants reach full potential in respect of living independently.
4. To work alongside staff on shift at least 15 hours per week and be practice leaders
5. To efficiently and effectively maintain all necessary records in accordance with Organisational policies and Management instructions.
6. To work within a management team for the entire supported housing services which includes be part of an on-call rota.
Job Activities:
Support\Care Practitioner:
1. Promote Social inclusion
2. Develop goals and achieve dreams and aspirations
3. Organise and lead staff team on holidays and day trips
4. Observe and evaluation support and care practice
5. Become a friendly point of contact for the service users
6. Demonstrate how to run a shift effectively through setting an example from their own practice
7. Provide personal care and ensuring each service users physical and psychological needs are met.
Staff Management:
1. To provide a supportive leadership to staff in a way which facilitates learning and development.
2. To participate in the recruitment of staff in line with organisational policies and procedures.
3. To develop, review and implement induction programmes for new staff.
4. To provide monthly individual supervision and completion of an annual appraisal with designated staff as agreed with the manager.
5. To ensure effective teamwork through the development and maintenance of good communication systems.
6. To take responsibility for the deployment and management of staff in line with agreed standards.
7. To complete supervisions quarterly with each staff member.
8. To ensure staff training is completed in a timely manner inline with policies and procedures.
General Management:
1. To ensure the delivery of best care practice on a day-to-day basis to organisational and external authorities agreed standards.
2. To ensure the development, implementation and review support and independence programmes for each resident.
3. To implement, monitor, review and maintain organisational policies in respect of Administration of Medication, Health & Safety, Vulnerable Adults, Complaints, Recording, Equal Opportunities and all others.
4. To ensure effective positive communication is in place with parents, carers, friends and advocates.
5. To liase with external agencies i.e. Trusts, GPs, Psychologists, and Psychiatrists etc.
6. To participate in the review of services.
7. To undertake responsibility as designated Health & Safety Officer when on duty.
8. This job description will be subject to review and may be amended according to the needs and development of the residents.
9. To undertake the duty of devising a monthly staff rota to meet the needs of the service.
10. To undertake responsibility to complete salaries and wages to meet required target date.
11. To undertake duties in the absence of the line Manager eg meetings, reviews and decision making.
12. To give the equivalent of one working day per year to volunteer in fundraising activities as organised by Mainstay DRP.
13. Ensuring care plans, support plans, and risk assessments are reviewed regularly and updated with any change of need.
14. To ensure that incidents are reported to professional bodies, inline with contracts, RQIA notifiables, ISP to Trusts, critical incidents to supporting people, accident reports.
PERSON SPECIFICATION
Key Purpose:
To ensure best quality of care for tenants to organisation, Supporting People and Domiciliary Care Standards.
Experience Required:
Essential Criteria
1) QCF(NVQ) Level 3 in Care (Adults)
2) The minimum of 3 years experience working as a Residential Worker/Support Worker
3) 4 years working with adults with a learning disability/autism and complex needs
4) The ability to demonstrate Computer Literacy Skills.
5) Full clean driving licence with access to own car.
Qualities:
Essential:
1) Leadership skills.
2) Ability to work alone
3) Ability to empower others.
Desirable:
1) Commitment to completing NVQ Level 5 in Leadership and Management within 1 years of appointment.
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