Mainstay DRP Careers

Ready to make a difference? Join our Mainstay Family!

Here at Mainstay DRP, we really care about what we do – opening doors for adults with learning disabilities, and supporting them to achieve independence. Our wonderful staff are the backbone to our success.

We look for truly caring people who are passionate about developing a career supporting adults with learning disabilities in all aspects of their lives. If you’re the kind of person who rises to challenges, thrives in a people-focussed environment, and has genuine compassion and resilience, then Mainstay DRP could be the place for you.

Some experience in any kind of caring role is desired, but is not always essential – some of our best people have had previous careers in areas like trades, retail, and manufacturing. What really sets them apart is their willingness to make a difference to people’s lives.

And there’s no doubt that working with our incredible clients is life changing for our staff too.

As well as working every day in a fulfilling career, we also offer –

  • Comprehensive training aligned to NISCC
  • Support to gain market-leading qualifications
  • Mentoring and on the job training from our experienced staff
  • Health Cash Plan
  • Employee Assistance Programme
  • Pension
  • Free parking on all of our sites

Job Purpose

Working with the Head of Finance and Business Resources, your role will be to ensure efficient, effective and robust financial arrangements and procedures are implemented and maintained in our Central Office and across all of our services. You’ll be responsible for maintaining accurate recording of all financial information and regular reporting of these to the Head of Finance & Business Resources, Chief Executive, Finance Sub Committee and full Management Committee where necessary. You’ll also be responsible for ensuring that the organisation remains compliant with all statutory financial regulations that apply to it, as well as providing an effective estates and facilities management function across our sites.


Main Responsibilities

Management of Accounting Function, Payroll and Financial Processes

  • Manage the financial, accounting and payroll function of the charity using SAGE software. This includes Purchasing, Supplier Payments and Sales Invoicing; Petty Cash processes; Management Accounts; Financial Analysis and reporting; Payroll, and client monies
  • Staff management of Finance officer and Administrator, including oversight and governance of procedures, supervision, work delegation, performance and appraisal
  • Keep up to date with statutory regulations, guidelines and best practice for the financial management of charities, ensuring that the Trustees are properly advised of their statutory responsibilities
  • Maintain proper use of charitable funds, including restricted funds, ensuring that expenditure remains within pre-approved budgets.
  • Prepare timely returns to include monthly/quarterly and annual financial accounts to be presented to the Head of Finance & Business Resources/Chief Executive for approval prior to finance subcommittee meetings
  • Be a contact with the Charity’s bank and an administrator of the online banking, managing all payments.
  • Process claims for Gift Aid and other funding projects
  • Support the Head of Finance and Business Resources to produce, annual budgets, project budgets, spending authorities, cash flow projections
  • Liaise with our purchasers and funders to maximise income generation.
  • Liaise appropriately with third parties such as public and private sector funders, insurers and banks, suppliers, housing associations and landlords


Monitoring of and compliance with financial policies and procedures

  • Prepare management accounts and budgets
  • Assist the Head of Finance and Business Resources to ensure value for money and protection of charity assets
  • Assist the Head of Finance and Business Resources in developing and implementing corrective and preventative measures where necessary, and facilitating/delivering financial process training to all staff
  • Report non-compliance, discrepancies and safeguarding issues immediately to the Head of Finance and Business Resources
  • Maintain and amend where necessary, financial procedures and administrative systems to ensure accurate capture of financial information as required by law.
  • Make continuous improvements to accounting, finance and payroll related internal processes as a knowledge expert, to drive efficiency and best practice


Management and governance of finance procedures and arrangements in relation to Service Users’ Monies           

  • Support and advise Service Managers in ensuring all assessments, agreements and plans are in place for service users
  • Ensure that service users’ assets are protected
  • Ensure all documents are appropriately signed and held for audit, in line with procedures.
  • Ensure all charges to Service Users are in line with the financial policies and procedures
  • Ensure that all purchases are properly procured in line with policy to deliver best value for money for service users
  • Ensure all invoices to service users are accurate, adhere to procedures and are issued on a timely basis
  • Issue quarterly statements to service users and ensure there is an effective credit control system in place
  • Process bank payments for incoming and outgoing expenses on behalf of service users
  • Co-ordinate and take part in financial inspections, including audit of all activity and related records in respect of service users’ finances.
  • Liaise with Department for Communities, Housing Executive and other relevant statutory authorities regarding client’s benefits.

Estates Management

  • Manage and coordinate estates and maintenance work across all of our sites
  • Staff Management of an Administrator and Maintenance Officer to ensure that all planned and reactive maintenance and facilities issues are dealt with effectively and in a timely manner
  • Support the Head of Finance and Business Resources in the planning of scheduled and reactive property maintenance contracts, assessing their future suitability for the organisation and presenting future costed models based on contract performance and lifecycle data.
  • Ensure compliance with all statutory, mandatory and regulatory requirements in regard to our sites
  • Maintain the estates property portfolio of lease and rental agreements liaising with the solicitor, landlords and Land & Property Services.
  • Support the Head of Finance and Business Resource to manage the supplier relationships, tender and procurement processes and contracts in place relating to maintenance and facilities across our sites.
  • Provide information and advice to managers and staff across our sites on the contractual, statutory issues concerning the estate.
  • Provide procurement reports as required to the Head of Finance & Business Resources.

Additional Responsibilities

  • To maintain an open, supportive, informative and professional relationship with colleagues and committee members
  • To ensure that conduct within and outside the organization does not conflict with professional expectations of Mainstay DRP
  • To carry out any other duties as are within the scope, spirit and purpose of the job attending courses/training relating to the job role, whether offsite, in house or onlin



Essential Skills

  • Fully qualified accounting technican or Part/fully qualified accountant with a relevant qualification from any recognized accounting boards
  • Proven experience working in a similar role managing a finance function, including managing staff
  • Strong experience in using SAGE 50 Accounts and a good knowledge of SAGE payroll.
  • Experience of managing facilities and/or estates projects and issues, including the specification, procurement of facilities management service contracts
  • Experience of managing budgets and procurement within robust financial and governance procedures
  • Highly organized
  • Strong attention to detail and accuracy
  • Ability to work in a confidential and professional manner
  • Strong IT skills, particularly in Microsoft packages & Sage or similar
  • Excellent communication skills, both written and verbal
  • Strong team work ethos to work as part of a small, busy office team
  • Excellent problem solver, with proven ability to make improvements and efficiencies
  • Full Clean Driving licence and access to a vehicle to enable movement around our sites, and for offsite appointments related to role


Desirable Skills

  • Knowledge of Health and Safety procedures and legislation


Closing Date: 10th December 2021

Salary: £30,000 – £35,000 depending on experience

Working hours: 37.5 hours per week, Monday- Friday 9am-5.30pm

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40 hours per week

As a registered manager of this 24/7 supported housing service, you will be responsible for the operational day-to-day management of the service ensuring Mainstay DRP’s compliance with relevant legislation. Working in partnership with colleagues in the senior management team, you will ensure the provision of high quality services enabling individual needs and organisational priorities to be met in accordance with available resources.

As our service operates on a 24/7 basis, this role involves participating in an on-call rota.

Key Responsibilities:


  • To undertake review, planning, design and development such that the overall direction of the service remains relevant to the needs of service users (and potential service users) and responsive to the views of all interested parties, seeking approval of the Committee for significant changes.

Service Delivery:

  • Ensure the delivery of high quality person-centred care services on a day-to-day basis, that promote independence, choice and dignity to empower service users to live as independently as possible
  • Be responsible for overseeing the welfare and development of all service users.
  • Ensure that individual programmes and plans are prepared and implemented for each service users.
    Ensure that a full programme of occupational, recreational, and social care activities is available for each service users to meet individual needs.
  • Liaise as appropriate, with service users’ families, friends and advocates to ensure the wellbeing of each service users.
  • Establish effective systems for liaising with relevant local authorities, health, i.e. GPs, Psychiatrist, Psychologist, Behaviour Team, etc. as appropriate.
  • Ensure that the Service achieves all care and recording standards as identified by the Supporting People Team.
  • Co-operate fully with internal and external monitoring inspections and visits.
  • Ensure adherence to organisational policy by the production of guidelines in designated policy areas (e.g. Health and Safety, Protection of Vulnerable Adults, Complaints).
  • Ensure staff understanding and application of policy and ensure that training/advice is provided to enable effective policy implementation.
  • Ensure that decisions or judgements, in exceptional or high risk situations not accommodated by guidelines or prescribed policy, are made in collaboration with the CEO and other managers so that risk management is shared and objective scrutiny made possible.

Quality Assurance:

  • Establish and agree  service standards, derived from aims and objectives or contractual agreements.
  • Propose and agree operational targets. These should include the number of service users and extent of service offered; all targets should be monitored.
  • Ensure responsiveness to service users and their parents/carers by establishing relevant mechanisms for involvement (e.g. Parent Committees/Quality Action Groups), the implementation of a complaints policy, and the commission of consumer studies or satisfaction surveys.
  • Monitor and maintain agreed standards by selective sampling of practice, engaging in direct practice as necessary and ensuring adherence to legislation.
  • Promote accountability to service users and funding partners by the production of regular reports, an annual report, and participation in advisory and focus groups.
  • Provide advance relevant information for a quarterly meeting with to review performance in relation to Key Result Areas.

Resource Management:

  • Prepare and agree a detailed annual budget.
  • Manage and monitor resources and expenditure within agreed limits, including a quarterly review
  • Promote and ensure a sound and safe working environment

Staff Effectiveness:

  • Participate in the recruitment of staff, ensure supervisions and annual appraisals are provided to each staff mamber, which incorporates both a review and plan to meet training and development needs.
  • Promote the development of effective teamwork within each service by establishing good communication systems, including regular team meetings.
  • Manage staff issues and processes effectively

Promotion of Service Profile and Public Awareness:

  • Promote good public relations in the locality.
  • Produce clear, accessible information for service users and other interested parties.
  • Give public talks or presentations to enhance awareness of the organisation’s activities and support staff in making presentations.

Policy and Practice Development:

  • Contribute to workshops/seminars/conferences to disseminate learning from practice and thus enhance Mainstay DRP’s contribution to practice and policy developments.
  • Propose and respond to opportunities for critical appraisal of the Service’s practice.
  • Ensure that training and advice is provided to enable effective policy.


Essential Criteria:

  • 2 years’ experience in a management position within a social care setting.
  • QCF (NVQ) Level 5 in Care (Adults)
  • Experience of working with adults who have a learning disability.
  • Experience of working within a Supported Housing Environment
  • Strong leadership and management skills
  • Excellent interpersonal and communication skills, both verbal and written
  • Positive, proactive and resilient approach to lead this busy service
  • Able and confident to lead, motivate and inspire a team
  • Ability to work under pressure
  • Strong team worker
  • Full Clean Driving License with access to a car
  • Excellent IT and report writing skills

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40 hours per week

Our Support Workers are experienced in providing the best quality of support for tenants with complex learning disabilities and autism, as well as leading teams on each shift. You’ll have some previous experience in a similar role.

Essential Criteria

  • NVQ/QCF Level 2 in Social Care (Adults) or an equivalent qualification, PLUS at least one year’s experience of working with people who have a learning disability OR
  • Relevant training such as NISCC Induction PLUS two years’ experience of working with people who have a learning disability and autism
  • Experience of administering medication
  • Administration and recording skills
  • Excellent interpersonal and communication skills
  • Able and confident to lead, motivate and organise a shift team
  • Positive attitude
  • Ability to work under pressure
  • A strong teamworker
  • Able to support service users to develop life skills, such as cooking
  • Full Driving Licence acceptable to the organisation’s insurers

Desirable Criteria

  • Completed NVQ/QCF Level 3 in Social Care (Adults)
  • 1 year’s experience of working in a Supported Housing environment

This position involves working at night, including sleep-in and waking night duty, as part of the rota.

Rate of pay is £10.69 per hour. In addition, we also offer a very competitive rate of £70 per night for every sleep-in shift worked.

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30/ 40 hours per week contracts available

While some experience or knowledge of working in a caring role is desired, what’s most important to us for this role is a genuine passion for caring for adults with a learning disability, and a willingness to develop a career in this rewarding field, where you’ll really get the opportunity to make a difference. Full training is provided.

Working hours for these posts include irregular hours such as daytime, evenings, weekends, split shifts on a rota basis, as well as some waking night duty to meet the needs of the tenants.

Essential Criteria:

  • Excellent interpersonal and communication skills
  • Strong team player
  • Motivated to work in a challenging but extremely fulfilling care environment
  • A good standard of education, with good numeracy and literacy skills
  • Full Driving Licence acceptable to the organisation’s insurers

Desirable Criteria

  • A relevant qualification such as QFC/NVQ 2 in Social Care (Adults)

Rate of Pay: £9.11 per hour £9.31 per hour (driver, after completing driving training)

This position involves some working at night, including sleep-in and waking night duty, as part of the rota.

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“I changed my career from working in a trade to working with Mainstay DRP. I worked my way up and now I’m a Senior Support Worker in our Supported Housing Service. It’s very different to what I used to do, but I love it! Our service users are fantastic, and I’ve been fully supported with great training and qualifications.”

Mark, Senior Support Worker, Ardcora Supported Housing

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